Terms of service
Purely Golden Foods LLC
Website Terms of Use
PLEASE READ THESE WEBSITE TERMS OF USE CAREFULLY
BEFORE USING THIS WEBSITE OR ANY SERVICE RELATED TO THIS WEBSITE
These Terms of Use may have been amended since the last time you used the Website.
These Terms of Use are effective as of May 27th, 2026
Contractual Relationship
These Website Terms of Use ("TOU") govern your access to and use of the purelygoldenfoods.com website, and related websites, online services and content, and mobile applications (collectively, "Website") provided by Purely Golden Foods LLC, and any parent, subsidiary, or affiliate (collectively, "we" or "PGF"). PLEASE READ THESE TOU CAREFULLY AS IT IS A LEGAL AGREEMENT BETWEEN YOU AND PGF.
By accessing or using the Website, you confirm (a) your agreement to be bound by these TOU and (b) you are at least 18 years old. If you do not agree to these TOU or are less than 18, you may not access or use the Website.
PGF may amend these TOU from time to time, effective upon PGF's posting of the updated TOU at this location. Your continued access or use of the Website after such posting confirms your consent to be bound by these TOU, as amended.
PGF reserves the right, in its sole and absolute discretion, at any time and for any reason, with or without prior notice, to (a) modify, suspend, or discontinue all or any portion of the Website, or goods or services offered on or through the Website, including the features, look and feel, functional elements, and related items, or (b) terminate your access to and use of the Website.
Privacy Policy
PGF's collection and use of personal information when you use the Website is described in PGF's privacy policy ("Privacy Policy") located www.purelygoldenfoods.com/policies/privacy-policy which is incorporated by reference into these TOU.
Purchases on the Website
The Website is hosted on Shopify Inc. We use their online e-commerce platform to sell our products and services to you, operate our business, manage customer accounts, and process orders and payments.
Our Purchase Terms located at purelygoldenfoods.com/policies/legal-notice govern all orders, subscriptions, payments, or refunds for, and shipping, purchases, and uses of, PGF products.
Right to Use
PGF grants you a non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Website and Materials (defined below), subject to any applicable limitations or other terms stated herein or on the Website, solely for your internal business or personal purposes. The foregoing is a license and not an agreement for sale.
Ownership of Website and Materials
The Website and Materials, and all rights therein, are and shall remain the property of PGF or its licensors. The Website and Materials are protected by copyright, trademark, trade dress, patent, trade secret, domain name, international treaties, and other proprietary rights, and laws of the United States and other countries. Except as expressly provided in these TOU, no right or license is granted to you in or to the Website or Materials, or to use PGF's or its licensors' company name, brands, logos, product and service names, trademarks, or Website marks.
"Materials" means all information and materials available on or through the Website, including all data, text, photos, videos, graphics, logos, software, or other content. No Materials may be copied, published, uploaded, posted, transmitted, distributed in any way, or modified (including removal or alteration of any proprietary rights or attribution notices).
Use Restrictions
You may not:
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enter or upload Input that infringes the intellectual property rights of a third party;
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remove any copyright, trademark, or other proprietary notices from any portion of the Website or Materials;
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reproduce, copy, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Website or Materials;
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decompile, reverse engineer, or disassemble the Website or Materials, or otherwise reduce the software or Materials to a human-perceivable form for any purpose, including without limitation to build a product or service competitive with the Website or Materials, except as may mandated to be permitted by applicable law without the option of opting out of such permission;
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deep link to, mirror, or frame any portion of the Website or Materials;
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other than for indexing by a bona fide search engine which does not otherwise violate these TOU, cause or launch any robot, spider, web crawler, extraction software, device, program or scripts for the purpose of monitoring, scraping, indexing, surveying, or otherwise data mining any portion of the Website or Materials, or unduly burdening or hindering the operation or functionality of any aspect of the Website or Materials;
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attempt, through any means, to gain unauthorized access to, or to overburden or disable, any part of the Website, other account, computer system or network connected to any PGF owned, shared, or leased server;
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upload or transmit viruses or other harmful, disruptive, or destructive files or malicious code;
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disrupt, interfere with, or otherwise harm or violate the security of the Website, system resources, registrations, servers or networks connected to or accessible through the Website, or affiliated or linked sites;
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combine the Website or Materials with any other data or information for the purpose, or with the result, of determining the identity or other personal information of any person; or
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otherwise violate the letter or spirit of these TOU.
Conduct Restrictions
You agree to comply with all applicable laws regarding online conduct and submission of acceptable user content when accessing or using the Website. In accessing or using the Website, you may not cause nuisance, annoyance, inconvenience, or property damage to any other party. Without limiting the foregoing, by accessing the Website you agree:
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not to use the Website for any illegal purposes;
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not to conduct any kind of systematic collection of data or other content (whether automated or manual) from the Website or its users;
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not to interfere with any other party's use and enjoyment of the Website;
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not to harass, annoy, intimidate, or threaten any other users or PGF employees or agents;
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not to sell or transfer your account;
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not to let others use your account to access the Website;
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not to access the Website using a third-party's account;
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not to attempt to impersonate another user or person;
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if you are under the age of 13, not to use the Website or submit content to the Website, and if you are under the age of 18, not to use the Website or submit content to the Website without the permission of your parent or guardian;
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not to use the Website to engage in commercial activities;
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not to advertise or solicit any user to buy or sell any products or services;
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not to use the Website as part of an effort to compete with PGF or the Website; and
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not to transmit any unsolicited or bulk communications, including spam.
Violations of Use and Conduct Restrictions
You agree that violations of the foregoing use and conduct restrictions may be so serious and incalculable that monetary compensation will not be a sufficient or appropriate remedy, and that PGF will be entitled to temporary and permanent injunctive relief to prohibit such use or activity, without the need to prove damages or to post bond.
You hereby indemnify and hold harmless PGF from and against any and all claims, allegations, demands, suits, and proceedings (collectively, "Claims"), and from and against any liability, judgments, awards, damages, settlements, fees, and costs (including attorney’s fees) (collectively, "Damages") incurred in connection with any such Claims, brought or asserted by any third party arising out of or relating to your violation of the foregoing use and conduct restrictions.
User Accounts
In order to purchase products and services on the Website you must register a user account and maintain such account in compliance with this Agreement. Account registration requires you to submit to PGF certain information as outlined in the Privacy Policy, such as an email address and password and other information. You agree to maintain accurate, complete, and up-to-date information in your account. You may not use a third-party's account or registration. You agree not to attempt, through any means, to gain unauthorized access to any part of the Website or any other service, other account, or computer system or network connected to any PGF server.
You may not authorize any third party to use your account or assign or otherwise transfer your account to any other person or entity. You are responsible for maintaining the confidentiality and security of your password and other account login credentials, and for all activities that occur under using your password or account.
You agree to (a) immediately notify PGF of any known or suspected unauthorized uses of your password or account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password; and (b) ensure that your device is locked to prevent others from accessing the Website (or your account) on your device. PGF will not be liable for any injury, loss, or damage of any kind arising from or relating to your failure to comply with (a) and (b), or for any acts or omissions by you or someone else using your account or password. PGF has the right to bill you for all Service usage under your Account using your access credentials, regardless of any claims of unauthorized access.
You represent, warrant, and covenant to PGF that, at all times while using the Website you have all the necessary consents and authorizations for processing the personal information you submit to PGF.
Payment
You agree to pay the amount set forth on the Website for your use of the Website, subject to the payment terms, auto renewal terms, and refund terms set forth on the Website. Your use of the Website is subject to full payment of all amounts due. PGF may suspend your use of the Website if you fail to make any payment due. You are responsible for payment of all taxes and VAT applicable to you. Except as may be expressly provided by PGF, all payments are non-refundable and PGF has no obligation or liability to refund or return any amounts.
PGF's third-party payment processor will process any payments made by you by credit or debit card using payment information provided by you. You authorize PGF's third-party payment processor to process, from time to time, all amounts due to PGF for use of the Website that requires payment. You agree to keep all payment card or other payment information current and up to date.
Email Notifications and Messages
You consent to receiving (a) email communications we may send you for our administrative and operational purposes in accordance with the Privacy Policy, and (b) email notifications we may send you using the Website. You agree that PGF may confirm or verify your account by sending you by an email message to the email address you provide in connection with creating and maintaining your account. You may opt out of marketing or promotional emails while still receiving administrative and operational notifications.
Suspension and Termination
PGF has the right to suspend or otherwise block your current or future use of the Website, or, if applicable, terminate your account, for any reason or no reason, including without limitation if you violate or fail to comply with any of your obligations or requirements under these TOU or any other agreement with PGF, or pursuant to any PGF policy, including the Privacy Policy.
DISCLAIMERS; LIMITATION OF LIABILITY
THE WEBSITE, AND THE MATERIALS, INFORMATION, AND DATA AVAILABLE THROUGH THE WEBSITE, ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PGF AND ITS LICENSORS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TOU, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PGF MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE (I) REGARDING THE EFFECTIVENESS, RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE WEBSITE, THE MATERIALS, INFORMATION, OR DATA AVAILABLE THROUGH THE WEBSITE, OR (II) THAT THE FOREGOING WILL BE ACCURATE, UNINTERRUPTED, OR ERROR-FREE. THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE WEBSITE, AND THE MATERIALS, INFORMATION, OR DATA AVAILABLE THROUGH THE WEBSITE, REMAINS SOLELY WITH YOU.
IN NO EVENT SHALL PGF OR ITS LICENSORS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY ADVANTAGE) ARISING OUT OF (I) THE WEBSITE, THE MATERIALS, INFORMATION, OR DATA AVAILABLE THROUGH THE WEBSITE, OR THE OUTPUT, OR (II) YOUR USE OF OR INABILITY TO ACCESS OR USE THE FOREGOING, OR (III) YOUR RELIANCE ON OR ANY INACCURACY IN THE FOREGOING, EVEN IF PGF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF RECOVERY. THE WEBSITE ARE AVAILABLE FOR YOUR CONVENIENCE ONLY.
WITHOUT LIMITING THE FOREGOING, PGF OR ITS LICENSORS SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY, OR LOSSES ARISING OUT OF: (A) YOUR USE OF OR RELIANCE ON THE WEBSITE, OR MATERIALS, INFORMATION, OR DATA AVAILABLE THROUGH THE WEBSITE, OR YOUR INABILITY TO ACCESS OR USE THE WEBSITE; (B) ANY INACCURACY IN THE WEBSITE, OR MATERIALS, INFORMATION, OR DATA AVAILABLE THROUGH THE WEBSITE; OR (C) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD-PARTY. THE WEBSITE IS AVAILABLE FOR YOUR CONVENIENCE ONLY, AND PGF SHALL NOT BE BOUND BY ANY DATA OR OTHER STATEMENT AVAILABLE ON OR THROUGH THE WEBSITE.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, YOUR SOLE REMEDY IN RESPECT OF THE WEBSITE, THE MATERIALS, INFORMATION, OR DATA AVAILABLE THROUGH THE WEBSITE, THESE TOU, OR THE PRIVACY POLICY, REGARDLESS OF THEORY OF RECOVERY, SHALL BE FOR YOU TO CEASE YOUR ACCESS TO AND USE OF THE WEBSITE.
IF ANY PART OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF PGF UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED THE LOWEST LIMITATION OF LIABILITY ALLOWED BY LAW, OR, IN THE EVENT SUCH AMOUNT IS NOT PRESCRIBED BY LAW, ONE HUNDRED DOLLARS ($100).
Arbitration
10. Dispute Resolution and Binding Arbitration
Any and all disputes arising out of or in connection with these Purchase T&C, and your purchases, orders, subscriptions, payments, refunds, shipping, and use of Products, shall be governed by and construed according to the laws of the State of Massachusetts without regard to its conflict of laws principles.
YOU AND PGF AGREE TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE, OR MAY BE LIMITED IN ARBITRATION.
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND PGF ARISING FROM OR RELATING IN ANY WAY TO THESE PURCHASE T&C, AND ALL PURCHASES, ORDERS, SUBSCRIPTIONS, PAYMENTS, REFUNDS, SHIPPING, AND USE OF PRODUCTS, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.
Either you or PGF may bring an individual claim in small claims court if the claim qualifies. The arbitration or small-claims court proceeding will be limited solely to the applicable individual dispute or controversy.
Arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Consumer Arbitration Rules (the "AAA Consumer Rules") then in effect, except as modified by this arbitration section. (The AAA Consumer Rules are available at adr.org or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this Dispute Resolution and Binding Arbitration section.
The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability or enforceability of this Dispute Resolution and Binding Arbitration section, including any unconscionability challenge, or any other challenge that this section, or these Purchase T&C, are void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.
Arbitration Fees: Payment of arbitration filing, administration, and arbitrator fees will be governed by the AAA Consumer Rules and applicable AAA fee schedule. If you initiate a consumer arbitration, you will pay no more than the consumer filing fee permitted by the AAA Consumer Rules, subject to any available fee waiver. PGF will pay the remaining AAA administrative fees and arbitrator compensation, except to the extent a final award reallocates costs as permitted by applicable law.
Each party will bear its own attorneys' fees except to the extent an award by the arbitrator of reasonable attorneys' fees is permitted by applicable law.
You agree to arbitration on an individual basis. In any dispute, YOU AND PGF WILL NOT BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER PURCHASERS AND USERS OF THE PRODUCTS, IN COURT OR IN ARBITRATION, OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE OR CLASS MEMBER, OR IN A PRIVATE ATTORNEY GENERAL CAPACITY, TO THE EXTENT SUCH WAIVER IS PERMITTED BY APPLICABLE LAW. The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.
Nothing in this Purchase T&C prevents either party from asking a court of competent jurisdiction for temporary or preliminary injunctive relief in aid of arbitration, to compel arbitration, or to confirm, vacate, or enforce an arbitration award. Nothing in this Dispute Resolution and Binding Arbitration section waives any right or remedy that cannot lawfully be waived, including any right to injunctive relief, statutory damages, multiple damages, or attorney's fees where available under applicable law. Nothing in this section limits any pre-suit notice, demand, or settlement procedure required by applicable law. Nothing in this section limits either party's right to bring a qualifying claim in small claims court.
If the AAA declines to administer the arbitration, either party may bring the dispute in the state or federal courts located in Suffolk County, Massachusetts, and each party consents to personal jurisdiction and venue in those courts, except to the extent applicable law requires otherwise. Nothing in this section limits either party's right to seek relief in another forum where required by applicable law.
If any provision of this Dispute Resolution and Binding Arbitration section is found unenforceable, the unenforceable provision will be severed and the remaining arbitration Purchase T&C will be enforced.
Children Under Thirteen
PGF does not knowingly collect personal information from persons under 13 years of age. No information should be submitted to the Website by or about persons under 18 years of age.
Third Party Website and Content
The Website may be made available to you, or accessed by you, using third party devices, such as mobile devices and applications, and other third-party services and content (including advertising) that PGF does not control. The Website may also include advertisements or otherwise link to third-party websites or other content. You acknowledge that the respective third-party's terms of use and privacy policies apply to your use of such third-party websites and applications, services, or content. PGF does not endorse third-party materials and in no event shall PGF be responsible or liable for any third-party products or services.
Certain brands and logos represented on the website are those of our business partners and do not imply any corporate affiliation with the owners thereof.
Network Access and Devices
You are responsible for obtaining the data network access necessary to use the Website. Your mobile network's data and messaging rates and fees may apply if you access or use the Website from your device or if you sign up to receive messages or reminders via mobile messaging Website. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Website and any updates thereto. PGF does not guarantee that the Website, or any portion thereof, will function on any particular hardware or devices. In addition, the Website may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.
General
You may not assign these TOU. Any purported assignment shall be void. PGF may assign these TOU, including any portion of or all of the rights set forth herein, without your consent, to any successor in interest of the Website or any portion thereof. These TOU shall continue in effect following termination of your access to and use of the Website or your account. Any provision of these TOU which by its nature is intended to be applicable following termination or expiration hereof shall survive such termination or expiration. No fiduciary or agency relationship exists between you, PGF, or any third-party as a result of these TOU or use of the Website. If any provision of these TOU is held to be invalid or unenforceable under applicable law, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. PGF's failure to enforce any right or provision in these TOU shall not constitute a waiver of such right or provision unless acknowledged and agreed to by PGF in writing. In these TOU, "including" means "including, but not limited to"; and "or" means "and/or", not "either... or".